Refund policy

Privacy Policy

Effective Date: 11 April 2026.

KROSHO respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our store:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment information, and account credentials.
  • Transactional Information: Details about purchases, returns, and order history.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our website.
  • Communication Data: Information you provide when contacting us via email, chat, or customer support.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders, including delivery and payment processing.
  • Provide customer support and respond to inquiries.
  • Improve our products, services, and website experience.
  • Send promotional offers, updates, and newsletters (only with your consent).
  • Comply with legal obligations and prevent fraud or unauthorized activities.

3. Cookies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze website performance, and personalize content. You can control cookies through your browser settings. Note that disabling cookies may affect certain website features.

4. Third-Party Services

We may share your information with trusted third-party service providers, such as payment gateways, shipping partners, and analytics providers, strictly for purposes necessary to operate our store. We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at the details below.

7. Contact Information

If you have any questions about this Privacy Policy or your data, you can reach us at:

KROSHO
Email: krosho84517@gmail.com
Address: Punjab, India

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.