Shipping policy
Shipping Policy
At KROSHO, we are committed to delivering your orders safely, quickly, and reliably. This Shipping Policy explains how we handle shipping so you know exactly what to expect.
1. Shipping Methods Available
We offer the following shipping options:
- Standard Shipping – Affordable delivery for most locations across India.
- Express Shipping – Faster delivery for urgent orders.
Shipping options available for your order will be displayed at checkout.
2. Delivery Timeframes
Estimated delivery times are:
- Standard Shipping: 5–7 business days from the date of dispatch
- Express Shipping: 2–3 business days from the date of dispatch
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, holidays, or courier delays.
3. Shipping Costs
Shipping charges are calculated based on your chosen shipping method, order weight, and delivery location:
- Standard Shipping: ₹50 – ₹150
- Express Shipping: ₹200 – ₹400
Exact shipping costs will be displayed at checkout.
4. Order Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed. You will receive a confirmation email once your order has been shipped.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website for real-time updates.
6. Delivery Issues and Delays
While we strive to ensure timely delivery, delays can occasionally occur. If your order is delayed or lost in transit:
- Contact our customer support team at krosho84517@gmail.com
- Provide your order number and details so we can investigate and assist you promptly
7. International Shipping
We currently do not offer international shipping.
We are dedicated to making your shopping experience smooth and reliable. For any questions regarding shipping, delivery, or tracking, please contact us at krosho84517@gmail.com